Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How long will it take for my order to arrive?
Most shipping times will be highlighted in each product description as "pre-made (next day)" or "pre-order" with shipping times to follow.
Please note that if the product says pre-order, that means it may take 2-6 weeks for your order to ship in the United States.
International orders may take up to 7 weeks.