STORE POLICY
Please note that many of our items are made to order. That means it may take 2-6 weeks for your order to ship. Kindly examine the wait period duration within the description of each item. Our goal is to get your order out the door as soon as we receive them.
Shipping & Handling
All orders will be shipped via USPS. Rates are calculated according to the buyers location. Please allow 6 weeks for your shipment to be processed. It may take 1-2 days for your order to be packed. If you have still not received your order after 5 weeks feel free to contact us directly at info@friendsandgoods.com. FRIENDS & GOODS is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. Please contact info@friendsandgoods.com if you have any issues receiving your goods.
Return & Exchange Policy
All sales are final. Refunds will not be granted. Exchanges will be accepted only for sizing issues or defective garments. Please contact us within 7 days of receiving your package if you wish to exchange an item. Exchanged items must be brand new and returned in the proper packaging.
Product Availability
Although availability may be indicated on the site, there is a chance that an item may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any product or to cancel any order.